Requirements for accessing the databases correctly are:

Browser types:
Internet Explorer 6 and above, Netscape 7 and above, or Firefox 1.0 and above.
      How to find out what version your browser is.
      How to upgrade your browser.

Your browser must be enabled to accept cookies.
      How to enable cookies.

Read the basics about firewalls. If you have installed personal firewall software or are behind a firewall it must not block URL redirects. If you have personal firewall software and are having problems accessing the databases, try disabling the firewall and then accessing the site. (Be sure to enable it again when you are finished using the database.) If you need to create a list of trusted URLs for your firewall, click here.

If you are behind a firewall that is not personal software, contact your systems administrator.

How to find out what version your browser is.

Click on "Help" on the menu bar of your browser. Select the "About..." text. Full details about your browser as well as the version will be detailed. >>

How to upgrade your browser.

You may download the latest version by selecting the appropriate link below:

• Internet Explorer: http://www.microsoft.com/windows/ie/downloads/default.asp
• Netscape: http://browser.netscape.com/downloads
• Firefox: http://www.mozilla.com/en-US

Alternatively, contact your Internet Service Provider for details. >>

How to enable cookies.

If you are using Internet Explorer 6:

• Click "Tools" from your browser toolbar.
• Then choose "Internet Options".
• The click the "Privacy" tab.
• Move the slider bar up and down to activate and set the privacy level for cookies (the text to the right of the slider tells you the current settings for the level you have selected).
• Click "Apply" then "OK" when you are finished.

If you are using Netscape 5, 6, or 7:

• Click "Edit" from your browser toolbar.
• Then choose "Preferences".
• Then click the "Privacy & Security" or the "Advanced" tab.
• Now choose "Cookies".
• Click the "Enable all cookies" option to enable cookies in your browser.
• Click "OK".

If you are using Firefox 2:

• Go to the "Tools" menu.
• Select "Options"
• Select the "Privacy"tab.
• Check the box corresponding to "Accept cookies from sites".
• Click "OK" to save changes.

If you are using AOL 7, 8:

• From the AOL Toolbar select "Settings".
• Select "Preferences".
• Select "Internet Properties (WWW)".
• Select the "Privacy" tab.
• Select "Advanced".
• Deselect "override automatic cookie handling" button.
• Click "OK" to exit.

If you are using Safari for Macintosh OS X:

• Click on "Safari" from the top menu and select "Preferences".
• Click on the padlock graphic titled "Security".
• Under "Accept Cookies" be sure that "Only from sites you navigate to" is selected. >>

Trusted URLs

      If you are using Norton Internet Security/Norton Personal Firewall or Zone Alarm Pro:

      Check your firewall's documentation for setting up trusted sites.

Generally, you should be able to copy the text from the browser address bar, taking from "http://" through the ".com" (for example, http://infotrac.galegroup.com) -- or simply the domain (for example, galegroup.com), and paste it where required for your firewall. >>